Privacy Policy

This Policy is framed in compliance with:

• The Information Technology Act, 2000 ("IT Act");
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules");
• The Digital Personal Data Protection Act, 2023 ("DPDP Act"); and
• Any rules, regulations, and guidelines issued by the Data Protection Board of India from time to time.

2.1 Data You Provide Directly

• Mobile phone number (used for OTP verification and account identity — this is your primary identifier on the platform);
• Date of birth (stored; used to compute and display age band only; the full date of birth is not shown to other users);
• Alias (display name visible to other users);
• Physical identifiers: hair type, facial hair, glasses preference (visible to other users at the same venue for spotting purposes);
• Session identifiers per check-in: current location within venue, clothing description, accessories, group status;
• Preferences: gender preference for matching;
• In-app messages and game inputs submitted through the chat system;
• Reports and feedback you submit through the App.

2.2 Data We Collect Automatically

• Check-in records: venue, timestamp, duration;
• Like and match activity (anonymized for the purposes of the browse and match engine);
• App usage data: screens visited, features used, session duration;
• Device information: device type, operating system, browser type;
• Technical logs: error logs, API request logs, server-side events.

2.3 Data We Do Not Collect

We do not collect:

• Photographs or profile images;
• Precise GPS location (we collect venue check-in only — the venue selected by you — not continuous location tracking);
• Biometric data;
• Financial or payment information (the core Service is currently free of charge).

We use your personal data for the following purposes:

• To verify your identity via OTP and maintain your account;
• To display your profile (alias, age band, physical identifiers) to other Users at the same venue;
• To enable the browse, like, match, and chat features of the App;
• To enforce Session Parameters (check-in limits, like limits, chat expiry) as described in the Terms and Conditions;
• To display and facilitate redemption of venue Offers;
• To send you OTP messages, notifications, and service communications via SMS and push notification;
• To investigate reports, enforce our Terms and Conditions, and maintain the safety and integrity of the Platform;
• To comply with our legal obligations under applicable Indian law;
• To improve and develop the Service, including by analysing anonymised usage patterns; and
• To manage and respond to grievances submitted to the Grievance Officer.

Legal Basis

We process your personal data on the basis of your consent (given at registration), the performance of our agreement with you (the Terms and Conditions), our legitimate interests in operating a safe and functional Platform, and our legal obligations under applicable Indian law.

We do not sell your personal data to third parties.

We may share your personal data with:

• Partner Venues — only to the extent necessary to facilitate check-in verification and Offer redemption. Venues receive confirmation of your check-in status, not your full profile;
• Service Providers — third-party vendors who provide infrastructure, SMS delivery, push notification, and analytics services on our behalf, under contractual obligations of confidentiality and data protection;
• Law Enforcement and Regulatory Authorities — where required by applicable Indian law, court order, or regulatory direction, or where the Company reasonably believes disclosure is necessary to protect the safety of any person or to investigate illegal activity;
• Professional Advisers — lawyers, auditors, and insurers, under obligations of professional confidentiality; and
• Business Transferees — in the event of a merger, acquisition, or sale of the Company or its assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

What Other Users Can See

Other Users of the App may see your alias, age band (not your exact date of birth), physical identifiers (hair, facial hair, glasses), session identifiers (location in venue, clothing, accessories, group status), and your in-app messages within your shared chat session. This visibility is a core feature of the Service and is limited to Users who are checked in at the same venue at the same time.

We retain your personal data for as long as your account is active or as necessary to provide the Service.

Account Deletion

Upon initiation of a deletion request, your account is deactivated. Your data is retained for 90 days to allow reinstatement. After 90 days, your data is permanently deleted, subject to our legal obligations. We may retain certain data beyond this period where required by law, to resolve disputes, or to enforce our agreements.

Session Data

Session-specific data (check-in records, chat transcripts, like and match activity) is retained for operational and safety purposes for a period of up to 12 months from the date of the session, after which it is anonymised or deleted.

Legal Hold

Where data is subject to a legal hold (e.g., in connection with a law enforcement request, regulatory inquiry, or pending legal proceedings), it will be retained until the hold is released.

We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include encryption of data in transit (TLS), access controls limiting data access to authorised personnel, regular security assessments and vulnerability reviews, and incident response procedures.

No system is completely secure. We cannot guarantee that unauthorised third parties will never be able to defeat our security measures. You use the App at your own risk. If you believe your account has been compromised, contact us immediately at support@binko.app.

Subject to the conditions and exceptions under the DPDP Act, 2023, you have the following rights in respect of your personal data:

• Right of Access: To obtain confirmation of whether we process your personal data and, if so, a summary of the data processed and the purposes of processing;
• Right of Correction: To request correction of inaccurate or incomplete personal data;
• Right of Erasure: To request erasure of personal data that is no longer necessary for the purpose for which it was collected, subject to legal retention obligations;
• Right to Grievance Redressal: To have your data-related grievances addressed by our Grievance Officer within 30 days of receipt; and
• Right to Nominate: To nominate another individual to exercise your rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, contact us at privacy@binko.app. We will respond within the timelines required by applicable law.

The App is intended only for persons who are 18 years of age or older. We do not knowingly collect personal data from persons under 18.

If we become aware that we have collected personal data from a person under 18, we will delete that data and terminate the associated account immediately.

The Company may update this Policy from time to time. Material changes will be communicated via in-app notification at least 7 (seven) days before they take effect.

Your continued use of the App after the effective date of any revised Policy constitutes your acceptance of the revised Policy.

As required under Rule 5(9) of the SPDI Rules and Section 13 of the DPDP Act, a Grievance Officer has been appointed.